Our Capabilities

We shape our capabilities to meet your needs and are willing to share the risk on delivery from cost out to network redesign.

We make it real through hands on implementation, project and change management, developing business rhythms, frameworks and key performance metrics.

  • Identify and quantify improvement opportunities with proposed priorities and timelines
  • Cost improvement through waste reduction, efficiency and labour productivity
  • Problem solving using best practice from lean, Continuous Improvement or Six Sigma toolkits
  • World class factory visuals and data analytics
  • Factory flow, line layout and unlocking capacity bottle necks
  • Overhead and spend analysis and End to End SKU profitability models
  • Product design – changing packaging or product design to improve supply chain efficiency or reduce COGS
  • Network modelling across distribution and production
  • Optimum stock modelling – balancing working capital and supply performance
  • Planning system design – S&OP implementation and capacity modelling to finite scheduling
  • Import/Export analysis and network design

We blend engineering expertise with business acumen.

  • Development of capital investment business cases, ROI and alternatives from equipment to major investments
  • Capital Portfolio Management by balancing your investment needs
  • Capital Master planning through feasibility and prioritisation
  • Equipment research – ensuring you scan the globe and are ahead of the market
  • Capital governance and project controls
  • Project delivery –end to end project implementation
  • Project reviews – Project progress and contract advice
  • Vertical Start Up: Commissioning & Site Acceptance testing of Capital Investment, installing a cross functional team approach from the investment decision onwards
  • Engineering and Maintenance Diagnostic and transformation including CMMS Implementations
  • Engineering leadership coaching

We use our expertise to deliver training packages that align to top-line goals, drive bottom-line performance, and build capability within your team:

  • Blended online/classroom learning with implementation support & coaching on the shopfloor, facilitated face to face, on site or online
  • Industry specific modules developed by Pollen & used in a practical hands-on environment
  • LSSSP accreditation achieved through online assessment and coursework projects
  • Developing confident Frontline leaders by equipping high performing operators with the soft skills & confidence to be tomorrow’s operations leaders
  • Strategy Deployment Matrix training to align your organisational goals & people to the right projects and KPIs
  • S&OP training to link sales forecasts and customer demand to operational production plans, inventory management & supply strategies
  • Executive coaching to develop your vision and leadership skills by our accredited Coach
  • Continuous Improvement framework to change the organisational culture from “fire-fighting” to engaged “problem-solvers”
  • Bespoke knowledge centre development & access to the Pollen Hive with lifetime free downloads of module tool

We build a parallel reality of your supply chain process using Digital Twin technology. This simulation pushes systems & process to the limit, helping with decision analytics without risking resources, time and cost.

  • Emulate the real word – See how changes affect overall network performance to find the optimum solution given real-world constraints
  • Product costing – Allocate real direct & indirect costs to each unit produced and understand your true margin
  • Commissioning – Monitor the variability generated during the commissioning phases & be ready to mitigate it
  • Data Validation – Leverage existing data sets, identify gaps & anomalies to ensure the right information is feeding the Digital Twin
  • Real time scheduling and Feasibility assessment – Live connectivity to shopfloor data & ability to optimise current plans / monitor in real time
  • Stock tracking and optimisation – Minimise downtime due to lack of stock, optimise stock position and increase speed to deliver.
  • KPI Dashboards & 3D Environment – Generate easy to understand Power BI dynamic reports for the entire business to review

We tailor our Procurement services and help our clients when and where they need us:

  • Opportunity identification – analysing organisation, processes and systems and categorising spend to identify tangible improvement opportunities
  • Procurement operations – optimising processes and source-to-pay systems to enable to purchase and pay for goods and services in a more efficient manner
  • Category and supplier management – executing category strategies using market benchmarking and managing supplier risk and performance to meet business needs and generate savings
  • Performance Management – visualising the “value” procurement delivers with dashboards that build business buy-in and providing transparency on improvements
  • Coaching and on demand training – upskilling your team and sharing external expertise when needed to enhance your procurement capabilities
  • Procurement as a Service (PaaS) – running your sourcing events / function

Working together with senior leaders to develop the business vision, execute strategy & define measure of success:

  • Develop holistic business and functional strategies
  • Define business objectives and goals aligned to the vision
  • Deploy the strategy by prioritising tactical projects with tangible actions
  • Measure successes & govern progress that add up to the big picture
  • Execute what-if-scenarios and manage potential risks

 

RAPID RESPONSE:

A practical, hands-on approach to short term needs; whether it’s urgently solving a problem or helping you work through a potential opportunity; we have the horsepower and brainpower to keep you moving:

  • Conducting operational due diligence
  • Supporting delivery of critical project deadlines
  • Providing analytical insights
  • Leading business diagnostics to identify risks and opportunities
  • Facilitating business problem solving workshops

 

By combining our supply chain expertise and Industrial Advisory specialists from Colliers to provide a full end-to-end industrial advisory service for property including:

  • Property Strategy & Insights: Full-service property expertise on tap
  • Network Strategy & Optimisation: Using structured methodologies, analytical support & systems to determine facility positioning & unlock capacity
  • Location selection: Helping to navigate Operational feasibility, Freight implications, Customer serviceability & Net cost estimate
  • Contract and leases: Ensuring the terms are right for you
  • Factory & Warehouse design: Streamlining & ensuring your design for your future
  • Project Management at all stages: The right resources through concept, build, install, commissioning & vertical start up
  • Automation selection: Increasing productivity & reducing resource and footprint requirements within your facility
  • Cost-To-Serve Optimisation: Analysing operating costs to determine rationalisation of supply, range or segmentation as well as new capabilities for channel fulfilment & reverse logistics / transition to 3PL

Transforming retail businesses through strategy and optimisation initiatives:

  • Supply Chain Strategy – conducting holistic reviews, ensuring solutions support business requirements
  • eCommerce & Omni Channel fulfilment – firsthand industry leading experience in fulfilling high volume retail environments
  • International Supply Chain – developing solutions for retailers expanding overseas & establishing in new markets
  • Import Supply Chain Optimisation – developing end to end solutions to optimise offshore operations and improve domestic outcome
  • Cost Savings & Business Efficiency – delivering value through growth support & creating efficiencies that remove waste and reduce cost
  • Improved customer proposition – generating innovative solutions to enhance customer experience
  • Reverse logistics – developing processes to optimises reverse logistics & reduce margin erosion
  • Speed to Market Solutions – supporting retailers in delivering against the ‘want it now culture’ that eCommerce has driven or quick return of capital to support cash flow

Our Capabilities

We shape our capabilities to meet your needs and are willing to share the risk on delivery from cost out to network redesign.

MANUFACTURING EXCELLENCE & SUPPLY CHAIN EFFICIENCY
The capability and capacity to transform your operations.

We make it real through hands on implementation, project and change management, developing business rhythms, frameworks and key performance metrics.

  • Identify and quantify improvement opportunities with proposed priorities and timelines
  • Cost improvement through waste reduction, efficiency and labour productivity
  • Problem solving using best practice from lean, Continuous Improvement or Six Sigma toolkits
  • World class factory visuals and data analytics
  • Factory flow, line layout and unlocking capacity bottle necks
  • Overhead and spend analysis and End to End SKU profitability models
  • Product design – changing packaging or product design to improve supply chain efficiency or reduce COGS
  • Network modelling across distribution and production
  • Optimum stock modelling – balancing working capital and supply performance
  • Planning system design – S&OP implementation and capacity modelling to finite scheduling
  • Import/Export analysis and network design
ASSET ADVISORY
Making your investments work harder for you.

We blend engineering expertise with business acumen.

  • Development of capital investment business cases, ROI and alternatives from equipment to major investments
  • Capital Portfolio Management by balancing your investment needs
  • Capital Master planning through feasibility and prioritisation
  • Equipment research – ensuring you scan the globe and are ahead of the market
  • Capital governance and project controls
  • Project delivery –end to end project implementation
  • Project reviews – Project progress and contract advice
  • Vertical Start Up: Commissioning & Site Acceptance testing of Capital Investment, installing a cross functional team approach from the investment decision onwards
  • Engineering and Maintenance Diagnostic and transformation including CMMS Implementations
  • Engineering leadership coaching
ACADEMY
Industry specific Lean training that puts learning into action on the shop-floor and guarantees ROI.

We use our expertise to deliver training packages that align to top-line goals, drive bottom-line performance, and build capability within your team:

  • Blended online/classroom learning with implementation support & coaching on the shopfloor, facilitated face to face, on site or online
  • Industry specific modules developed by Pollen & used in a practical hands-on environment
  • LSSSP accreditation achieved through online assessment and coursework projects
  • Developing confident Frontline leaders by equipping high performing operators with the soft skills & confidence to be tomorrow’s operations leaders
  • Strategy Deployment Matrix training to align your organisational goals & people to the right projects and KPIs
  • S&OP training to link sales forecasts and customer demand to operational production plans, inventory management & supply strategies
  • Executive coaching to develop your vision and leadership skills by our accredited Coach
  • Continuous Improvement framework to change the organisational culture from “fire-fighting” to engaged “problem-solvers”
  • Bespoke knowledge centre development & access to the Pollen Hive with lifetime free downloads of module tool
TECHNOLOGY
Industry 4.0 will soon be in the past and without investment in Tech, so will you.

We build a parallel reality of your supply chain process using Digital Twin technology. This simulation pushes systems & process to the limit, helping with decision analytics without risking resources, time and cost.

  • Emulate the real word – See how changes affect overall network performance to find the optimum solution given real-world constraints
  • Product costing – Allocate real direct & indirect costs to each unit produced and understand your true margin
  • Commissioning – Monitor the variability generated during the commissioning phases & be ready to mitigate it
  • Data Validation – Leverage existing data sets, identify gaps & anomalies to ensure the right information is feeding the Digital Twin
  • Real time scheduling and Feasibility assessment – Live connectivity to shopfloor data & ability to optimise current plans / monitor in real time
  • Stock tracking and optimisation – Minimise downtime due to lack of stock, optimise stock position and increase speed to deliver.
  • KPI Dashboards & 3D Environment – Generate easy to understand Power BI dynamic reports for the entire business to review
PROCUREMENT
A refreshing approach to Procurement.

We tailor our Procurement services and help our clients when and where they need us:

  • Opportunity identification – analysing organisation, processes and systems and categorising spend to identify tangible improvement opportunities
  • Procurement operations – optimising processes and source-to-pay systems to enable to purchase and pay for goods and services in a more efficient manner
  • Category and supplier management – executing category strategies using market benchmarking and managing supplier risk and performance to meet business needs and generate savings
  • Performance Management – visualising the “value” procurement delivers with dashboards that build business buy-in and providing transparency on improvements
  • Coaching and on demand training – upskilling your team and sharing external expertise when needed to enhance your procurement capabilities
  • Procurement as a Service (PaaS) – running your sourcing events / function
RETAIL SUPPLY CHAIN
End to end value chain optimisation specifically in the retail space.

Transforming retail businesses through strategy and optimisation initiatives:

  • Supply Chain Strategy – conducting holistic reviews, ensuring solutions support business requirements
  • eCommerce & Omni Channel fulfilment – firsthand industry leading experience in fulfilling high volume retail environments
  • International Supply Chain – developing solutions for retailers expanding overseas & establishing in new markets
  • Import Supply Chain Optimisation – developing end to end solutions to optimise offshore operations and improve domestic outcome
  • Cost Savings & Business Efficiency – delivering value through growth support & creating efficiencies that remove waste and reduce cost
  • Improved customer proposition – generating innovative solutions to enhance customer experience
  • Reverse logistics – developing processes to optimises reverse logistics & reduce margin erosion
  • Speed to Market Solutions – supporting retailers in delivering against the ‘want it now culture’ that eCommerce has driven or quick return of capital to support cash flow
PROPERTY SOLUTIONS
Formed through an industry first collaboration with Colliers

By combining our supply chain expertise and Industrial Advisory specialists from Colliers to provide a full end-to-end industrial advisory service for property including:

  • Property Strategy & Insights: Full-service property expertise on tap
  • Network Strategy & Optimisation: Using structured methodologies, analytical support & systems to determine facility positioning & unlock capacity
  • Location selection: Helping to navigate Operational feasibility, Freight implications, Customer serviceability & Net cost estimate
  • Contract and leases: Ensuring the terms are right for you
  • Factory & Warehouse design: Streamlining & ensuring your design for your future
  • Project Management at all stages: The right resources through concept, build, install, commissioning & vertical start up
  • Automation selection: Increasing productivity & reducing resource and footprint requirements within your facility
  • Cost-To-Serve Optimisation: Analysing operating costs to determine rationalisation of supply, range or segmentation as well as new capabilities for channel fulfilment & reverse logistics / transition to 3PL
STRATEGY IN ACTION & RAPID RESPONSE
We make the big picture a reality.

Working together with senior leaders to develop the business vision, execute strategy & define measure of success:

  • Develop holistic business and functional strategies
  • Define business objectives and goals aligned to the vision
  • Deploy the strategy by prioritising tactical projects with tangible actions
  • Measure successes & govern progress that add up to the big picture
  • Execute what-if-scenarios and manage potential risks

 

RAPID RESPONSE:

A practical, hands-on approach to short term needs; whether it’s urgently solving a problem or helping you work through a potential opportunity; we have the horsepower and brainpower to keep you moving:

  • Conducting operational due diligence
  • Supporting delivery of critical project deadlines
  • Providing analytical insights
  • Leading business diagnostics to identify risks and opportunities
  • Facilitating business problem solving workshops

 

Colliers
Partnership

People are fast realising supply chains are a critical success factor and a competitive advantage when done well. This is a blend of the physical, ways of working and technology. Most businesses have a footprint that can’t be revolutionised overnight which means focus needs to be on the art of the possible.

Being able to provide a true end to end solution in this space meant extending expertise and advisory services across several areas.

POLLEN X COLLIERS:

We have partnered with Colliers, global leader in real estate services and investment management, for an industry-first collaboration to provide a full end-to-end industrial advisory service.

The new partnership will see the Industrial Advisory team at Colliers working collaboratively with Pollen to maximise the value of supply chains, technology, automation and the resultant property for real estate occupiers.

We have adopted a ‘better together’ model to enable best in class solutions to be provided to our clients from a property, logistics and supply chain advisory basis. Both companies have complementary skillsets and in working together, we are able to provide an upfront design whether it be for a single warehouse or a complete supply chain network.

Colliers’ role will be to provide crucial property information and negotiation skills to secure new facilities or renegotiate existing facilities; delivery of the project can also be completed via Colliers Project Leader team. Pollen’s role will be to provide initial analysis, insights and advice to ensure the best outcome for the clients utilising their expertise across manufacturing, warehousing and logistics.

Our Offering:

We help clients craft end-to-end Supply Chain and Logistic strategies to grow business profitability by delivering better customer service, lowering capital and operating costs. We provide critical planning and implementation expertise to deliver a top performing, resilient, cost-effective network of capabilities and assets.

The relationship creates flexible funding models to support clients get the best support and insights at the right time.

Core Services:

  • Property Strategy & Assessments
  • Network Strategy & Optimisation
  • Location selection
  • Contract & leases
  • Factory Warehouse design
  • Project Management at all stages
  • Automation selection
  • Cost-To-Serve Optimisation

About Colliers:

Colliers (NASDAQ, TSX: CIGI) is a leading diversified professional services and investment management company. With operations in 67 countries, our more than 15,000 enterprising professionals work collaboratively to provide expert advice to real estate occupiers, owners and investors. For more than 25 years, our experienced leadership with significant insider ownership has delivered compound annual investment returns of almost 20% for shareholders. With annualized revenues of $3.0 billion ($3.3 billion including affiliates) and $40 billion of assets under management, we maximize the potential of property and accelerate the success of our clients and our people.

End to end supply chain approach

Our approach covers every step of the process and how we can offer you the best possible outcome for your challenges along the way.

Raw Materials
Developing environmental solutions for the use of bi-products and reuse of packaging.
Payment terms could mean the business has no cash to invest in technology.
Is there warehouse capacity to store stock preventing high wastage and quality deterioration?
Are there more sustainable, cost effective methods/formats for shipping?
How do we stay relevant in the face of a dynamic and saturated industry?
Promotions are matched to live season performance.
How can we get optimum spec for best Yield? Information provided before arrival.
Processing
What is the most suitable format of using materials?
Who holds contingency stock and where?
Are there other packaging formats or ways of reusing / recycling?
How can we simplify products and use technology to gain a less complex value chain?
Full understanding of promotional calendar for all Finished Goods that contain the product.
Who is best placed to complete the process? (Pre prepared versus raw material)
What is the right format and size? Is the product over packaged?
Manufacturing
How much working capital is tied up in inventories or outside storage?
What is the optimum pallet configuration and utilisation of vehicles?
Are there limitations due to Retailers own Legislation and constraints?
Demand sensing and promotion planning from history.
Locations of Warehouses confirmed and next stages in the process verified.
Hold joint contingency stocks with others who use the raw material?
Who holds contingency stock in mitigation of manufacturing and business risks?
Warehousing
Have we designed our value chain with buffer points and geographies strategically or reactively?
What is the optimum point to hold stock, what is the best delivery model? Can product get to the store quicker, fresher and at a low cost?
Demand sensing to support future planning.
How can we increase speed to shelf to increases food life?
Could we remove a logistics leg by processing on location?
Are there alternative methods/formats for shipping?
Do we consider the stock in transit as safety stock?
Logistics
Consider mixed pallets into Depot to improve utilisation.
Consider in store waste due to life lost in the supply chain.
Consider joint procurement where the retailer and supplier use the same Raw Materials.
Could we shrink the value chain and sell bulk in store?
Consider the best shift structure and recipe management for improved shelf life, nutritional benefits and reduction in waste.
How can we lower risk of damages in moving and storing?
Who delivers and what is the frequency to store?
Retailers
Consider ethical promotions and cutting down on packaging waste created through over engineering.
What do I buy, price per unit or by weight? Not forgetting minimalizing waste e.g imperfectly perfect produce.
Allergen declarations, do we need buy in throughout the value chain?
How can we minimise waste due to size and formats?
How can we ensure product is as fresh as possible?
How can we rotate products and maximise buying longest shelf-life?
Excess packaging versus quantity actually packed.
Customers
Icon
Arrow Down
ProcessingDeveloping environmental solutions for the use of bi-products and reuse of packaging.
ManufacturingPayment terms could mean the business has no cash to invest in technology.
WarehousingIs there warehouse capacity to store stock preventing high wastage and quality deterioration?
LogisticsAre there more sustainable, cost effective methods/formats for shipping?
RetailersHow do we stay relevant in the face of a dynamic and saturated industry?
CustomersPromotions are matched to live season performance.
Icon
Arrow Down
Raw MaterialsHow can we get optimum spec for best Yield? Information provided before arrival.
ManufacturingWhat is the most suitable format of using materials?
WarehousingWho holds contingency stock and where?
LogisticsAre there other packaging formats or ways of reusing / recycling?
RetailersHow can we simplify products and use technology to gain a less complex value chain?
CustomersFull understanding of promotional calendar for all Finished Goods that contain the product.
Icon
Arrow Down
Raw MaterialsWho is best placed to complete the process? (Pre prepared versus raw material)
ProcessingWhat is the right format and size? Is the product over packaged?
WarehousingHow much working capital is tied up in inventories or outside storage?
LogisticsWhat is the optimum pallet configuration and utilisation of vehicles?
RetailersAre there limitations due to Retailers own Legislation and constraints?
CustomersDemand sensing and promotion planning from history.
Icon
Arrow Down
Raw MaterialsLocations of Warehouses confirmed and next stages in the process verified.
ProcessingHold joint contingency stocks with others who use the raw material?
ManufacturingWho holds contingency stock in mitigation of manufacturing and business risks?
LogisticsHave we designed our value chain with buffer points and geographies strategically or reactively?
RetailersWhat is the optimum point to hold stock, what is the best delivery model? Can product get to the store quicker, fresher and at a low cost?
CustomersDemand sensing to support future planning.
Icon
Arrow Down
Raw MaterialsHow can we increase speed to shelf to increases food life?
ProcessingCould we remove a logistics leg by processing on location?
ManufacturingAre there alternative methods/formats for shipping?
WarehousingDo we consider the stock in transit as safety stock?
RetailersConsider mixed pallets into Depot to improve utilisation.
CustomersConsider in store waste due to life lost in the supply chain.
Icon
Arrow Down
Raw MaterialsConsider joint procurement where the retailer and supplier use the same Raw Materials.
ProcessingCould we shrink the value chain and sell bulk in store?
ManufacturingConsider the best shift structure and recipe management for improved shelf life, nutritional benefits and reduction in waste.
WarehousingHow can we lower risk of damages in moving and storing?
LogisticsWho delivers and what is the frequency to store?
CustomersConsider ethical promotions and cutting down on packaging waste created through over engineering.
Icon
Arrow Down
Raw MaterialsWhat do I buy, price per unit or by weight? Not forgetting minimalizing waste e.g imperfectly perfect produce.
ProcessingAllergen declarations, do we need buy in throughout the value chain?
ManufacturingHow can we minimise waste due to size and formats?
WarehousingHow can we ensure product is as fresh as possible?
LogisticsHow can we rotate products and maximise buying longest shelf-life?
RetailersExcess packaging versus quantity actually packed.