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Thought leadership and our proudest moments

Creating great things from humble beginnings defines the ethos of Pollen Consulting Group.

You can’t put a price on knowing your costs
You can’t put a price on knowing your costs
Despite businesses having clear and quantifiable costs, very few have detailed information. What if the true cost included the costs all the way to the shelf, taking into account retailers distribution network, in-store processes and waste levels on shelf? Our CEO Paul Eastwood shares his thoughts...
The powerful twin you never had
The powerful twin you never had
Advances in data availability mean that we must be smarter in using it to our benefit, advances in computing power mean we can do this cost effectively. Oliver North, Partner at Pollen Consulting Group, shares his insights...
Sales & operations planning; it’s all about the people
Sales & operations planning; it’s all about the people
Although it can be tempting to think of Sales & Operations Planning (S&OP) as an IT project, organisations that succeed have treated it first and foremost as a business transformation initiative. Our CEO Paul Eastwood shares his thoughts...
Bread may soon cost you more dough
Bread may soon cost you more dough
Everyone has noticed an inflation in petrol prices, but what is next? Due to the impact of the war between Russia and Ukraine, companies are warning their prices will start to increase. Stephan Mang, Partner at Pollen Consulting Group, shares his thoughts...
The rise of the truck driver
The rise of the truck driver
Logistics and supply chain functions are truly becoming a competitive advantage for businesses. Smart, forward thinking logistics personnel are finding themselves a seat at the boardroom table, and they are focused on four key areas. Paul Eastwood, Partner at Pollen Consulting Group, shares his thoughts…
Pollen Consulting Group joins Argon & Co
Pollen Consulting Group joins Argon & Co
We are excited to announce that Pollen Consulting Group have joined Argon & Co, the global management consultancy that specialises in operations strategy and transformation. Read the full press release here...
It’s a case of tail wagging the dog
It’s a case of tail wagging the dog
Traditional supply chain costs make up 5-10% of the Profit and Loss, where true operating costs (including materials) make up 60-70%, yet so many businesses talk about how they optimised their supply chain in isolation to the true operating costs; very few connect the two. Doing so can unlock so much more in delivering a business strategy. Our CEO Paul Eastwood shares his thoughts...
Spotlight On: Retail – Forecast Accuracy
Spotlight On: Retail – Forecast Accuracy
We take a closer look at the Retail sector with a focus on Forecast Accuracy. We asked industry expert Graeme Douglas to shares his thoughts on how forecasting has evolved. See what he had to say ...
Spotlight On: The Pet Food Industry
Spotlight On: The Pet Food Industry
We spoke to industry expert Greg Van Praagh from Real Pet Food Company about the impact of COVID and Brexit and what this means for the future of the Pet Food sector. See what he had to say ...
Finding the Sweet Spot
Finding the Sweet Spot
Traditionally there are two main consulting approaches: boutique players addressing small parts of a business and the Big houses that play across everything, but in a more general way. Launching Pollen was a unique opportunity to hit that sweet spot in the middle. Our CEO Paul Eastwood reflects back to the inception of the business and growth across the years…
Spotlight On: Retail – The War on Waste
Spotlight On: Retail – The War on Waste
Industry expert, Graeme Douglas, shares his thoughts on how retailers can approach reducing waste and how consumers and the government can work with charities to increase the speed of response.
POOF! There goes your DIFOT
POOF! There goes your DIFOT
"DIFOT (delivery in full on time) is a common measure for customer service. Our CEO Paul Eastwood shares his thoughts on using Smart Analytics and Planning Systems as a replacement to flag potential risks and manage the supply chain to fully optimise...
Spotlight On: Greg Van Praagh (Real Pet Food UK)
Spotlight On: Greg Van Praagh (Real Pet Food UK)
Following the recent completion of Pollen UKs first project we spoke to Greg Van Praagh: Ops Lead UK & Europe from Real Pet Food Company on his experience of working with Pollen...
Independents need hyper speed to out run the retail giants
Independents need hyper speed to out run the retail giants
How can independents keep up with retail giants? Our CEO, Paul Eastwood, shares his thoughts....
Pollen joins the PFMA (Pet Food Manufacturing Association)
Pollen joins the PFMA (Pet Food Manufacturing Association)
Pollen are proud to be members of the Pet Food Manufacturers'​ Association - PFMA. Having worked with pet food manufacturers since our inception this is a sector very close to our hearts and we are excited to collaborate and have the opportunity to share our experience. Read the full press release here.
Introduction to Pollen UK
Introduction to Pollen UK
From Pollen HQ in Sydney Australia to Pollen UK in Nottingham England - CEO and founder Paul Eastwood introduces UK MD Derek Cunningham.
Pollen People
Pollen People
How is Pollen different to other Management Consultancies...? How would you describe Pollen in 3 words...? We asked our team what they like about working at Pollen. See what they had to say...
Pandemic Proofing the Supply Chain
Pandemic Proofing the Supply Chain
The pandemic has largely impacted supply chains as international networks are becoming choked with reductions in port capacity, limited air freight capacity and surging demands. Sean Mitchell, Partner at Pollen Consulting Group, provides insight on how "More choice, quicker and cheaper” online will accelerate and will need to be addressed in a sustainable manner. 
‘Spare’ a Thought for Hindsight
‘Spare’ a Thought for Hindsight
As consultants of choice for manufacturers, we often work with clients who have almost no inventory of critical spare components for their assets and machinery. Our Engineering expert Jack O'Brien shares his thoughts on how holding critical spares can improve business performance...
From client to partner, Sean Mitchell joins Pollen to lead new property service offering
From client to partner, Sean Mitchell joins Pollen to lead new property service offering
Pollen welcome a familiar face to the team as former client and Supply Chain expert Sean Mitchell joins as a new business partner to head up the Supply Chain practice as well as being a major piece of the strategic alliance with property experts Colliers.
Partnering for success
Partnering for success
Colliers’ Occupier Services has recently formalised a strategic partnership with Pollen Consulting Group to deliver the best end-to-end solutions for occupiers of industrial property. We spoke with both companies about the new partnership, and how they reinforce each other’s strengths.
Thinking about your supply chain solutions
Thinking about your supply chain solutions
The world is changing at a pace like no other; supply chains are too. Before you decide to change, just check it has longevity and isn’t a knee jerk action to a short-term spike… Our CEO Paul Eastwood shares his thoughts on the topic...
Pollen to make COVID19 vaccines compulsory
Pollen to make COVID19 vaccines compulsory
Pollen stands by our friends at SPC in making vaccines compulsory for all employee and contractors. Read the full announcement here...
Colliers and Pollen join forces to deliver new industrial service
Colliers and Pollen join forces to deliver new industrial service
We are excited to announce an industry-first collaboration with Colliers - by combining Industrial Advisory specialists and supply chain experts to provide a full end-to-end industrial advisory service. Read the full Press Release here...
Container crisis hits world trade
Container crisis hits world trade
Container ships are piling up in front of the ports, prices for freight containers are exploding, and there are problems in supply chains around the world. Dr Stephan Mang, Partner at Pollen Consulting Group, provides insight on how this has effected different trading regions in the world.
From Little Things, Big Things Grow
From Little Things, Big Things Grow
This has always been our business ethos and following National Tree Day we wanted to share how we made this metaphor a reality by collaborating with the Fifteen Trees Organisation.
What makes a good consultant?
What makes a good consultant?
With the market saturated with old school consultancies, we were keen to discover what makes Pollen a point of difference; we asked our clients what made them engage with us and what they believe makes a good consultant stand out from the pack...
Lean into Data Analytics
Lean into Data Analytics
The world is changing. Technology is continuously improving on an exponential scale and we are already moving beyond Industry 4.0, whereby data and the internet are the new means of production.  Matthew Nixon our digital architect discusses pain points of data analytics and how to address them.
SKU Profitability
SKU Profitability
In order to run a successful business, profitability is a key driver. This would assume that most businesses have a very good handle of what products add to that profitability.  Unfortunately, with the many moving parts of FMCG, it can be difficult to know which products are contributing to (or reducing) your overall profitability. Our Director Oliver North discusses SKU Profitability in more detail...
How to Build a Sustainable Supply Chain with Triple Bottom Line
How to Build a Sustainable Supply Chain with Triple Bottom Line
The concept of Triple Bottom Line (TBL) is a fundamental component to establish a sustainable supply chain with its comprehensive approach to operations, considering three bottom lines; People, Planet, and Profit.
Pollen Academy launches Senior Leader Coaching
Pollen Academy launches Senior Leader Coaching
Pollen Academy have expanded their portfolio to include a ‘Senior Leader Coaching’ course aimed at executives wanting to develop their vision and leadership skills led by Pollen Director and accredited coach Stephan Mang...
sweet lessons we can learn from bees
sweet lessons we can learn from bees
As the name would suggest, we see a lot of synergies within our work ethics at Pollen - what better day than World Bee Day to share some of these sweet lessons we can learn from bees...
Pollen expand to the UK
Pollen expand to the UK
Following 5 years of growing success in ANZ, Pollen Consulting Group have taken the exciting step to open a UK office.
Process control to specification
Process control to specification
Our Director Stephan Mang discusses statistical process control, how to implement this and the benefits of doing so.
Pollen launches Retail Supply Chain Service
Pollen launches Retail Supply Chain Service
Pollen’s newly added Retail Supply Chain service, directed by Alex Linton, offers clients strategies and initiatives which transform their end to end value chain enabling them to grow whilst becoming more efficient.
Is it all push when it should be pull
Is it all push when it should be pull
How scenario planning and IBP are both the engine and the brain in the digital world.
Keeping it chilled
Keeping it chilled
With more than $26 billion spent annually on refrigeration in Australia, this is a major cost to our industry. So, how effective is your freight and refrigeration in supporting product quality and how do much they cost? Our director Scott Varker of Pollen Asset Advisory shares his insights on this topic.
Interfacing Between Software & Consulting in Manufacturing
Interfacing Between Software & Consulting in Manufacturing
Our director of Pollen Technology, Oliver North, shares insights on what is required for a successful technology implementation and how he believes the balance of tech & consulting is the key to unlocking business capacity.
Pollen Academy launches (ONLINE) Lean Six Sigma Program
Pollen Academy launches (ONLINE) Lean Six Sigma Program
Pollen Academy have expanded their ever-growing portfolio to incorporate an online Lean Six Sigma / Green Belt Program in collaboration with training organisation Vative. The debut kicks off 9th Nov 2020 with training delivered by Vatives experienced facilitators and a demonstration of results coached by Pollens team of operational excellence consultants.
Time to Talk about Mental Well-being in the workplace; Q&A with Craft Beer Coopery
Time to Talk about Mental Well-being in the workplace; Q&A with Craft Beer Coopery
Whilst most of us are working remotely, well-being at work and especially mental health are becoming increasingly important for a healthy and empowered workforce. We are pleased to see many creative initiatives that support mental health; The Craft Beer Coopery is a social enterprise doing just that, with a strong focus on men’s mental health. We spoke to founder Trevor Lowder to find out more about this crucial topic…
Pollen launches Pollen Procurement
Pollen launches Pollen Procurement
With an ethos to cover every element of the COO remit, we have added Procurement to our portfolio of capabilities; headed by our new Director Aleksander Strasek who has big plans for the new division...
PROCUREMENT IN AN INFLATIONARY ENVIRONMENT
PROCUREMENT IN AN INFLATIONARY ENVIRONMENT
Australia’s food commodity market is well and truly in inflation mode. The long-lasting drought, the devastating bush fires and now the uncertainty around COVID-19 are taking their toll. Our director of Procurement, Aleks Strasek shares insights on 'best in class' practices in this inflationary environment...
brave new procurement world
brave new procurement world
A view from beyond the COVID-19 disruption, looking back at the the crucial role of the right procurement strategy in business survival - our director of Procurement Aleks Strasek shared his thoughts with Retail World...
BREAD & BUTTER SUCCESS STORY
BREAD & BUTTER SUCCESS STORY
Delivering result-oriented support to organisations throughout the value stream is in our DNA and as part of our social responsibility we endeavor to use our capabilities for a good cause wherever possible. With this is mind, we collaborated with 'The Bread & Butter Project’ to help provide solutions to some of the challenges they were facing. Read the success story here...
rapid response support service
rapid response support service
We have created a dedicated fast-acting Rapid Response support service which offers resources and advice as early as tomorrow for as long as required. Whether it's urgently solving a problem or helping you work through a potential opportunity; we have the horsepower, heads, brains and experience to keep you moving. Read more here...
Social Distancing on the Shop floor (Thinking outside the 1.5m box)
Social Distancing on the Shop floor (Thinking outside the 1.5m box)
With COVID-19 cases spreading throughout Australia, manufacturers want to take precautions, protect employees and keep production running safely. But, how do you ensure this in a complex environment like a shop floor?
Sick of Coronavirus
Sick of Coronavirus
An optimistic approach from a business perspective - Our CEO Paul Eastwood shares his thoughts on how businesses should stop trying to manage the doom and gloom and consider the way to survive will be to get ahead and think about upsides...
reinventing the performance review
reinventing the performance review
We knew there must be a better way to review performance in a simple but exhaustive manner; after months of research and development, we are proud to introduce the Business Analytics Dashboard…
talent in a digital age
talent in a digital age
Register HERE for our upcoming networking breakfast event hosted at Pollen HQ
Farms of the Future
Farms of the Future
The future of farming will see fewer people in the field, more machines, more technology and more efficiency as a result. Pollen interviewed Xavi Silva Garcia (CEO and founder of HEMAV) to discuss the sector that is tipped to be Australia's next $100 billion industry…
Don’t forget the coach!
Don’t forget the coach!
Studies show that adult learners only retain 20% of what they are taught in a training course / workshop if the content is not implemented; furthermore, the implementation needs to be ongoing in order to be effective. Pollen Academy shared their thoughts on why this happens, and what we can do to ensure training is successfully implemented into a business...
Preparing for the future: sustainability, digitisation, and an aging workforce
Preparing for the future: sustainability, digitisation, and an aging workforce
We recently hosted a networking breakfast event where a panel consisting of some of the brightest minds in the digitisation area came together to discuss issues that both multinationals and SMEs are facing within the sector - Food & Beverage Industry News summarised the key take aways...
going to market with pollen asset advisory
going to market with pollen asset advisory
Pollen Asset Advisory was recently launched as a service offering to meet a growing need from clients for an integral approach to supply chain transformations. Our director Scott Varker speaks to Consultancy.com 6 and reflects on the importance of asset advisory in the FMCG market space.
from Plastic People to Environmentalists
from Plastic People to Environmentalists
The war on plastic is well underway, but is the FMCG industry fighting the right battles? We shared our thoughts with Retail World Magazine...
our corporate responsibility
our corporate responsibility
Conducting business in a socially responsible way is engrained in our DNA. We believe this a driver for business success and we will continue to strive to make the planet, our environment and our communities a better place than when we began. Read our full Corporate Responsibility Report here...
Pollen Recognition
Pollen Recognition
Since establishing the business in 2016, Pollen has gone from strength to strength; most recently winning 'Most Innovative Supply Chain Management' in the Global CEO of Excellence awards 2019 as well as 'Best Professional Services' at the Young Entrepreneur Sydney 2018 awards and being listed as an 'AFR Top 100 Fast Starter' and 'The One To Watch' by Consulting Magazine...
Planet of the Digital Apes
Planet of the Digital Apes
Big data is defined as large sets of data that are analysed using powerful computers and software to reveal insights into the world and is being used in a wide variety of industries. The question is: why aren’t more companies within the FMCG industry utilising this technology? We shared our thoughts with Inside FMCG...
Without change, bust.
Without change, bust.
The evolution of products has been pretty unprecedented over the last couple of decades, yet what has always lagged behind is pretty simply the supply chains and manufacturing facilities that sit behind these businesses... we spoke to Inside FMCG about why we believe it is time to change and how it doesn't have to be complex.
pollen academy – frontline leaders program
pollen academy – frontline leaders program
Pollen Academy teamed up with Operational Expert Ishan Galapathy to launch a "Confident Frontline Leaders" Program. REGISTER HERE to find out more and complete a readiness assessment to receive personalised feedback.
It’s not a revolution – its evolution (networking breakfast event)
It’s not a revolution – its evolution (networking breakfast event)
This event has now passed - register for our next breakfast event... HERE
pollen launches lean training academy
pollen launches lean training academy
Pollen Consulting Group are bridging a gap in the FMCG market by offering industry specific Lean training that offers a guaranteed ROI.
ROCE – FROM AN OPERATIONAL PERSPECTIVE
ROCE – FROM AN OPERATIONAL PERSPECTIVE
What is ROCE? and why is it so important to factories and supply chains? Our director of Pollen Asset Advisory Scott Varker talks in more detail to Inside FMCG...
where is my cream cake?
where is my cream cake?
Why does the UK seem to be so far ahead of Australia in the Fresh Food space? We spoke to Food Manufacturing Magazine about the challenges Australia face when delivering fresh in Supermarkets and how this could be resolved...
Supply Chains of the future
Supply Chains of the future
We believe there is a simple solution for this complex problem. Our Head of Pollen Technology Oliver North talks to Inside FMCG about how businesses can best prepare for Supply Chains of the future...
IF UBER DID SUPPLY CHAINS…
IF UBER DID SUPPLY CHAINS…
Retailers have warehousing strategically placed to consolidate products and ship to their stores, which, generally speaking, is a pretty efficient way of working. Both Woolworths and Coles continue to invest in automation and capacity to service the market, but could – and should – they be doing more? We shared our thoughts with Retail World Magazine...
Pollen Consulting Group named one of Australia’s top entrepreneurial businesses
Pollen Consulting Group named one of Australia’s top entrepreneurial businesses
Since establishing the business in 2016 Pollen has gone from strength to strength, and has nestled itself as a leading player in Australia’s A$7 billion consulting industry.
The factory of the future will have only two employees; a man and a dog
The factory of the future will have only two employees; a man and a dog
"Industry 4.0" is the word of the hour in the manufacturing industry. The way we produce goods today will change drastically and we will see a profound and multifaceted industrial structural change in the near future. Our Director Stephan Mang talks to Inside FMCG about Factories of the Future...
The powerful twin you never had
The powerful twin you never had
Our Head of Pollen Technology; Oliver North, talks about digital twins in the FMCG sector and how they can optimise a business and ensure the journey towards being relevant tomorrow.
Industry 4.0 is a ruse
Industry 4.0 is a ruse
Industry 4.0 is about to bring significant change. It’s 100 per cent coming. But it’s 100 per cent not complicated. We shared our thoughts with Retail World...
Is your capital investment helping to deliver your business strategy?
Is your capital investment helping to deliver your business strategy?
How do companies meet tomorrows challenges, whilst achieving todays operational goals? We shared our thoughts with Inside FMCG...
Pollen launches Asset Advisory
Pollen launches Asset Advisory
Pollen Consulting Group welcomes new director Scott Varker who will head our new service offering - 'Pollen Asset Advisory'
KeepCup Success Story
KeepCup Success Story
According to our caffeine maths…we calculated that we have saved over 10,000 plastic cups in 2018!!
Price has never been so elastic
Price has never been so elastic
How can technology be used to tackle food wastage and maximise supply chain efficiency in the retail sector? We shared our thoughts with Inside FMCG...
THINKING ABOUT COLLABORATION?
THINKING ABOUT COLLABORATION?
How can value chains be transformed through collaboration in the FMCG sector? We shared our thoughts in Retail World Magazine.
Consumer is King
Consumer is King
The final in a series of thought leadership videos taken from our 'Pollenation by the Pool' breakfast event, where our panel of industry experts discuss the importance of consumers and the effect they have on the FMCG industry.
Technology; Hype or Reality?
Technology; Hype or Reality?
The third in a series of thought leadership videos taken from our 'Pollenation by the Pool' breakfast event, where our panel of industry experts discuss if Technology is Hype or Reality?
Collaboration & Co-creation; Our Way Forward
Collaboration & Co-creation; Our Way Forward
In the second video from our 'Pollenation by the Pool' breakfast event, our panel of industry experts discuss how collaboration and co-creation could lead to a better ROI.
Consolidate or die: how to prepare for the Amazonageddon
Consolidate or die: how to prepare for the Amazonageddon
Beyond the big-name players, the Australian food industry is hugely fragmented and in need of consolidation we shared our thoughts in Retail World Magazine.
You can’t put a price on knowing your costs
You can’t put a price on knowing your costs
It’s ironic that despite businesses having clear and quantifiable costs, very few have the detailed information of these costs at their fingertips. We shared our thoughts with Retail World Magazine...
Australia as a test bed for the globe
Australia as a test bed for the globe
Our panel of experts discuss why Australia is the ideal test bed for companies around the world.
EPIC 4-1 WIN AS POLLEN FC ARE ON THE BALL
EPIC 4-1 WIN AS POLLEN FC ARE ON THE BALL
The crowds gathered at Sydney Oval on Tuesday night to watch in anticipation as Pollen FC played Sydney Uni. The resilience, mental strength and immense concentration that Pollen FC showed had Sydney Uni shaking in their little booties.